Tigard Upgrades its Emergency Notification System “CodeRED”

Effective July 1, 2009 the city will upgrade its CodeRED emergency notification system.

Getting the word out about an emergency is essential to public safety. Tigard’s CodeRED emergency notification system can do just that. By phone, the system can provide Tigard businesses and residents with up-to-the-minute information on utility outages, missing persons, fires, evacuations, floods, bomb threats, hostage situations, or other emergencies.

After the last test message, we received several positive comments and suggestions about the system. One suggestion consistently offered was that the number on the caller-ID was not recognizable and therefore callers did not pursue or follow up. With this upgrade, the number will be consistent 866-419-5000. When citizens see this number displayed on their CallerID, they will know the call is from the CodeRED emergency notification system.

Businesses and residents with non-published numbers, cell phone numbers, Voice over Internet Protocol (VOIP), or recently acquired numbers are encouraged to register their address and phone number and ensure all your employees and/or family members are familiar with this number.

The upgrade also allow message recipients to, if they miss the call, dial the Universal ANI back to hear the last message delivered to that number. Additionally, the city will be working with the local telephone provider to ensure the queries in the VeriSign® database show on the CallerID will even read “Emergency Communications Network”

Registration is confidential and free. Tigard residents can register on-line or by contacting Emergency Management Coordinator Mike Lueck at 503-718-2593.

https://login.coderedweb.com/codereddataentry/Default.aspx?groupid=DaMdwvmCmexkezqGr5j%2f8A%3d%3d